Atlas

Live

Front desk

Mon–Fri9:00 AM – 5:00 PM+1 (646) 555-0178ToneWarmEnglish

Greets every caller, routes urgent requests to the right person and schedules consultations around your team's calendar.

Held, last 30 days

No-shows, last 30 days

Show rate

78%

Upcoming

0 on today's calendar

Identity

How the agent introduces itself and what it is responsible for.

Name

Role

What it doesOptional

Tone of voice

Language

Phone lineOptional

The number callers dial to reach this agent.

Channels and meetings

Where the agent listens and what it is allowed to put on the calendar.

Channels it answers

Meetings it can book

ConsultationSite visit

Availability

When the agent may schedule meetings, in your workspace time zone.

Working days

From

Until

Default length

Buffer between

Daily limit

Safeguards

Rules the agent follows before it shares details or confirms anything.

Ask for approval before bookingNew bookings wait in your queue until someone on your team approves them.Verify identityThe agent confirms the contact owns the email or phone number before sharing appointment details.Hide personal data in transcriptsPhone numbers, emails and card details are masked in every transcript and summary.

Coming up

The next bookings this agent owns.

All

Recent activity

All

Site visit with Sofia Marquez marked as held
SystemYesterday
Verified Olivia Grant's identity before sharing appointment details
AgentYesterday
Answered a call from Herrera Landscaping and confirmed the crew arrival window
AgentYesterday
Consultation with Chloe Dubois marked as held
SystemYesterday
Cancelled the consultation with Daniel Okafor at his request
AgentYesterday
Booked a site visit with Benjamin Hart from Hart Construction
AgentYesterday
Booked a consultation with Chloe Dubois from Maison Verte
AgentYesterday
Booked a consultation with Daniel Okafor from Brightline Dental
Agent2 days ago