Command center
Overview
Everything your agents booked, handled and flagged, updated live.
Needs your attention
6 bookings to approve, meetings that need an outcome
Held in the last 7 days
20
Coming up in 7 days
19
Show rate, last 30 days
89%
Agents live
4/6
Booking volume
Bookings per day from Sun, Nov 1 to Sat, Nov 14.
Today
Saturday, November 7
- Now5:12 PM
Agents
Switch an agent off to stop new bookings right away.
- AAtlasFront desk0 today
- JJunoPartnerships0 today
- LLyraAfter-hours line1 today
- NNovaSales qualifier0 today
- OOrionRecruiting coordinator0 today
- VVegaCustomer success0 today
Safeguards
How your agents protect callers and your calendar.
- Identity checks5 of 6 agents
- Personal data hidden in transcripts6 of 6 agents
- Approval before booking2 of 6 agents
- Recording retention90 days
Recent activity
Paused Lyra
Lyra/Team/
Escalated an urgent caller from Price & Sons Plumbing to the on-call manager
Lyra/Agent/
Intro meeting with Leah Goldberg marked as held
Juno/System/
Answered a pricing question from Tidewater Marine by chat, no booking needed
Nova/Agent/
Site visit with Sofia Marquez marked as held
Atlas/System/
Sent onboarding prep notes to Crescent Media ahead of Monday
Vega/Agent/